Shipping policy

Shipping Policy

Last Updated: October 1, 2026

Thank you for shopping with SoCal Ink Co. We appreciate your support and work hard to make sure your order is prepared, packaged, and shipped as quickly as possible.

Order Processing

Most orders are processed within 2–5 business days after your order is placed.

Some SoCal Ink Co. products are made or printed to order. Custom apparel, specialty items, or high-volume orders may require additional processing time.

Business days are Monday through Friday and exclude weekends and major U.S. holidays.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping & Delivery

Shipping rates and available shipping methods are calculated and displayed at checkout based on your order and delivery destination.

Estimated delivery times shown at checkout begin after your order has been processed and shipped.

Please keep in mind that delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, high shipping volumes, or other circumstances outside of SoCal Ink Co.’s control may affect delivery times.

Tracking Your Order

When tracking is available, you will receive tracking information after your order ships.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, please contact SoCal Ink Co. as soon as possible. We will make every reasonable effort to update the address before shipment, but we cannot guarantee changes once an order has entered production or has been shipped.

SoCal Ink Co. is not responsible for packages delivered to an incorrect address provided by the customer.

Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address.

Lost, Stolen, or Missing Packages

Once an order has been transferred to the shipping carrier, delivery is handled by that carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.

If you believe your package has been lost in transit, please contact SoCal Ink Co. so we can assist you with the next steps and, when applicable, help initiate a carrier investigation or claim.

Damaged Packages or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact SoCal Ink Co. as soon as possible after delivery.

Please include your order number, a description of the issue, and clear photographs of the item and packaging when applicable. This information will help us review and resolve the issue as quickly as possible.

Multiple Shipments

Orders containing multiple products may occasionally arrive in separate packages or on different days. If this occurs, you may receive more than one tracking number.

International Shipping

International shipping availability, when offered, will be displayed at checkout.

International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product or shipping price unless specifically stated at checkout.

Customers are responsible for any applicable customs or import charges.

Returns & Exchanges

Shipping-related issues do not automatically qualify an order for a refund or return. Returns, exchanges, and refunds are handled according to the SoCal Ink Co. Return & Refund Policy.

Please review our Return & Refund Policy before placing your order, particularly when purchasing made-to-order or customized merchandise.

Shipping Policy Updates

SoCal Ink Co. reserves the right to update or modify this Shipping Policy at any time. Changes will become effective when the updated policy is published on our website.

Questions About Your Order?

If you have questions regarding your order, shipping, or tracking information, please contact SoCal Ink Co. through the contact information provided on our website.

SoCal Ink Co.
Southern California Inspired • Custom Apparel & Gear